Senior AI Product Designer · Agentic AI, Copilots & Conversational UX
10+ years designing AI-powered enterprise SaaS — agentic workflows, AI copilots, and human-in-the-loop interfaces for support platforms serving 70K+ monthly users.
Senior product designer with 0 across enterprise, healthcare, and consumer SaaS. I specialize in agentic workflows, AI copilots, and conversational, human-in-the-loop interfaces — owning design end-to-end from discovery research through pixel-level UI and dev-ready prototypes.
I've led design for AI support platforms — XBert AI, NextIQ, and TataPlay Agent Assist — and built core components of a token-based design system that accelerated design-to-development handoff across teams. I work in a code-based prototyping loop with Cursor and Claude to align stakeholders fast.
AI platforms, products, and growth work. Click any card for the case study — full decks available on request.
Designed onboarding and support workflows for an AI employee that answers calls, chats, and texts, books appointments, and routes by intent 24/7 — handing off to a human with full context when needed. Contributed to up to 0 lower call handle times and 0 fewer missed calls.
Read case studyDesigned a copilot spanning an AI assistant, inline recommendations, and supervised Autopilot — giving agents graduated control over automation while keeping a human in the loop.
Read case studyDesigned and launched a standalone CX platform, driving migration off legacy systems and scaling to 0 monthly active users.
Read case studyBuilt reusable tokens and patterns that standardized UI and accelerated design-to-development handoff across teams.
Read case studyReplaced fragmented Excel workflows with a single customer record — cutting contact-capture time from minutes to seconds and lowering agent handle time.
Read case studyDesigned the agent experience for TataPlay's support operation — over 0 tickets a month across WhatsApp, 24/7 in 14 languages, with AI handling routine requests.
Read case studyRedesigned driver and depot workflows — track-and-trace, proof of delivery, and routing — for a configurable iOS & Android delivery platform, lifting CSAT by 0.
Read case studyDesigned a digital care-delivery and claims product — streamlining patient intake and Medicare claiming, with 0 operational dashboards and a 0 cut in intake processing time.
Read case studyRedesigned the site and online booking flow for a multi-location NYC MedSpa to reduce drop-off — lifting treatment-booking conversion by 0.
Read case studyDesigned onboarding and an AI-assisted course-planning flow for an iOS e-learning app — helping educators build curricula faster and lifting onboarding conversion by 0.
Read case studyA decade of shipping. The short version.
Specialist, Product Design
Product Designer
Senior UX Designer
Product Designer
Lead UI/UX Designer
Design Mentor · ADPList · Aug 2022 — Present
I've mentored 0 designers through career transitions — portfolio reviews, resume coaching, and interview prep that's led to successful UX placements.
Inside product teams, I coach designers and researchers through critiques and 1:1s on live work.
A few words from managers, PMs, researchers, clients, and mentees I've worked with — via LinkedIn & ADPList.
Maninder was a fantastic contributor in every respect — dependable, detail-oriented, and always willing to take initiative. Her ability to balance creativity with practical execution made her a valuable part of our design efforts. I'd highly recommend her to any organization.
I really enjoyed working with Mani. She's easy to collaborate with, communicates clearly, and is always open-minded during discussions. She takes feedback well and is willing to explore new ideas — approachable, thoughtful, and professional throughout.
Maninder was the designer of the product suite I owned. She is very thorough and detailed — always taking the time to understand requirements, build quick prototypes, and iterate as necessary. Her designs were intuitive and she made sure they followed all the right design guidelines.
It has been a pleasure working with Maninder. Her designs are thoughtful, inclusive, and accessibility-focused. She's able to transform vague requests into concrete, foundational frames, and is always receptive to feedback. I'd highly recommend her to any team.
Mani consistently impressed me with her ability to bring clarity to complex problems. She approaches UX with empathy while understanding business and technical constraints — collaborative, proactive, and dependable. Working with her made the team stronger.
Maninder is a highly skilled, detail-oriented product designer with a proven ability to create exceptional prototypes from minimal story criteria. Her iterative process turns abstract concepts into tangible solutions — a great partner to any product manager.
I highly recommend Maninder for her hard work ethic, expertise, and great spirit. She turned my ideas into reality — responsive, proactive, and attentive to detail in delivering a high-quality website and mobile experience for my business.
Working with Maninder was an absolute pleasure. She designed, wireframed, and created a user-friendly website, delivering high-quality results for a time-sensitive project. Her attention to detail and UI creativity had a huge impact on our overall product.
Really impressed with my mentoring session with Maninder — we covered the full product design process and refined my CV and portfolio. Would highly recommend her for mentoring.
I absolutely loved our session. Maninder explained everything in detail, was so encouraging, and made me understand it all with real patience. I'd love to reconnect with her.
I got really valuable feedback about my portfolio and resume. Maninder's suggestions were genuinely helpful, and I feel far more confident about improving my work and job applications.
Maninder is an amazing mentor. She cleared up a lot of my doubts and her way of explaining things is calm and reassuring. I'd love to connect with her more.
Had an amazing session with Maninder! Her insights, guidance, and expertise were truly invaluable. Grateful for the clarity and actionable advice — highly recommend connecting with her for anyone looking to level up.
Got very clear insights in terms of design, case studies, and career. Really helpful — and I'm so happy to have found a mentor who is honest, friendly, and professional. Thanks for all the guidance and support!
Had a fantastic session with Maninder! She gave me a clear roadmap to help me grow and break into the field. Her insights were incredibly valuable.
She was able to point me in the right direction on things I hadn't been doing well — so helpful and approachable throughout. She's the best.
Open to Senior, Staff & Lead product design roles at AI-first and enterprise SaaS companies. Remote-first.